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HMEL Adopts IBM’s Analytics Solution to Improve Plant Performance and Operational Efficiency

New IBM solution to help the refinery analyze and predict behavior of operational parameters

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Bangalore - 10 Aug 2012: IBM (NYSE: IBM) today announced that HMEL, a joint venture between Hindustan Petroleum Corporation Limited (HPCL) and Mittal Energy Investment Pte Ltd, Singapore, has adopted a new IBM analytics-based solution to transform how the company manages its financial and operations data to boost business performance.

HMEL has built the 9 MMTPA (million metric tonne per annum) Guru Gobind Singh Refinery in Bathinda, Punjab. The first oil and gas project to be set up in the state of Punjab, the refinery produces petroleum products complying with Euro IV emission norms, with a capability of processing 180,000 barrels of crude oil per day. HMEL had earlier engaged IBM as its strategic partner for the design and implementation of manufacturing execution systems (MES) including the selection of the select processes and applications, as well as managing the mechanics of the program. 

The new IBM solution integrates information from the various components of the MES, enterprise resource planning (ERP), and control systems within the refinery and delivers a consolidated, single view of the data. The new technology will enable HMEL to analyze key corporate business processes including, planned versus actual investments, production, key performance indicators, among others. The system will generate near real-time information for HMEL business executives to use to make more intelligent decisions around optimizing productivity and margins.  

“As a green-field project, we wanted to leverage the best of technology to ensure world-class operations and efficiency. We needed a solution that would provide us with a centralized view of all our assets for operational management purposes. IBM’s framework, built for our industry, addressed our requirement effectively,” commented, Moiz Tankiwala, Chief Operating Officer, HMEL.  

IBM has been working alongside HMEL as part of Project Prism, the umbrella program to implement strategic applications for HMEL, to support the ERP system, manage master data (MDM), build key performance indicator (KPI) dashboards, and create an integration business application environment. The Cognos Business Intelligence solution helps HMEL in building an enterprise-class Performance Management platform closely aligned with their existing technical architecture. 

"This project is a testament to our ongoing collaboration to build smarter solutions across industries in the region. We are proud to be associated with HMEL in helping them build a truly world-class refinery,” said Vanitha Narayanan, Managing Partner, Global Business Services, IBM India/South Asia. "Amidst complex processes, like in a refinery, use of analytics can transform financial processes and improve operational efficiencies thereby establishing a new standard of excellence in business performance.”  

The IBM analytics solution not only delivers the ability to access data consistently, but also equips the organization with power to interpret, transform and derive process operation actions from the information. It provides an industry standards based information model and associated integration techniques, enabling HMEL to turn data into information that can be accessed and delivered through Web services. 

HMEL is one of the five refineries in the world to commence integrated operations from day one. The implementation at HMEL is a clear reflection of IBM’s approach to analytics that brings together its deep consulting expertise, information management and enterprise content management software, that help clients like HMEL align their organization around information; anticipate, predict, and shape business outcomes, and act with confidence at the point of impact.  

About HMEL: 

HMEL is a joint venture between Hindustan Petroleum Corporation Limited (HPCL) and Mittal Energy Investments Pte Ltd, Singapore – a Lakshmi N Mittal Company. Both the joint venture partners hold a stake of 49% each in the company, the balance 2% is held by Indian financial institutions. HMEL has built a world-class state of the art refinery, GGSR, incorporating the latest technologies. The refinery has high Nelson Complexity Index which will enable maximizing value added products even from heavy / sour crudes.  

For more information, please visit http://www.hmel.in/

About IBM India:

For more information on IBM India, please visit http://www.ibm.com/in/en/

To know more about IBM:

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Soon Chun Hyang University Hospital to Improve Healthcare with IBM Smarter Computing

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Soon Chun Hyang University Hospital to Improve Healthcare with IBM Smarter Computing

Korean medical center to use a new platform integrating 100 TB of healthcare data to gain insight, measure performance, and improve patient care

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SEOUL, South Korea - 29 Mar 2012: IBM (NYSE: IBM) today announced that the Soon Chun Hyang University Hospital has embraced the company's smarter computing approach to IT to build the country's first integrated hospital infrastructure.

The hardware and software solution, which was selected over bids by HP and Hitachi, is designed to enable the growing medical center to cull insight from swelling volumes of patient data and provide it easily to doctors, nurses, clinical laboratories and insurance institutions. As a result, the hospital expects to dramatically improve patient care by being able to determine and dispense the most appropriate treatments more clearly and quickly than in the past. 

Since Soon Chun Hyang University Hospital was founded in 1972 it has grown into a major healthcare institution that operates 2,890 beds in four different locations: Seoul, Bucheon, ChunAn, and Kumi. Two years ago it launched an electronic medical records project that was aimed at enhancing the use of patient data and reducing fragmentation of medical information.

IBM Korea was chosen for this project to create a workload optimized system that was able to support doctors and other health providers in all four locations, and enable them all to work together to improve patient care and accountability.

"We wanted to provide a powerful platform that made it easier to develop and integrate tools supporting physicians' decision-making processes," said Yoon, Soo Keun, Managing Director at Dongeun Information Technology - IT subsidiary of Soon Chun Hyang University Hospital. "The new IBM system will be more efficient and capable to quickly access data stored in many different formats and multiple locations."

Under the agreement signed in December 2011, IBM is delivering a full range of technologies from processing and storage to virtualization. Among the many systems to be implemented will be IBM Power 780 and 740 systems equipped with PowerVM virtualization; IBM System x3650 M3 systems; IBM System Storage DS8000 high capacity storage, IBM Storwize V7000 Unified Storage Systems, and much more. All told, the new infrastructure will be capable of handling more than 100 TB of data (the approximate equivalent of more than 650 billion photos on Facebook).

The hospital will leverage the new infrastructure to host a next-generation integrated medical information system called "SU-III Project" which establishes a single electronic medical records system with a single database.

In addition to the new infrastructure, IBM's PowerVM virtualization technology will enable a more dynamic and flexible platform that can facilitate data sharing between the hospital branches more swiftly, while optimizing system utilization and keeping costs under control. After the project is completed the hospital's IT infrastructure will be managed out of one main medical information center in Bucheon.

"Applying advanced technologies in academic hospitals such as Soon Chun Hyang University Hospital holds the potential to turn them into regional healthcare hotspots," said Lee, Jang Suk, Director, IBM Korea. "Going forward with Korea's first integrated hospital infrastructure system, Soon Chun Hyang University Hospital will pave the way towards smarter healthcare, elevating patient convenience and satisfaction, while delivering better economics."

About IBM

For more information on IBM Growth Markets please visit: https://twitter.com/#IBMGrowthMkts

Leading Broadcast Studio Harnesses Ethernet Fabric Technology to Meet Demand for HDTV and Online Viewing Services

Leading Broadcast Studio Harnesses Ethernet Fabric Technology to Meet Demand for HDTV and Online Viewing Services

United Deploys Brocade Ethernet Fabric and High Performance Brocade MLXe Series Core Routers as Part of an End-to-End Network Upgrade to Simplify Operations and Improve Service Levels

GENEVA -- (Marketwire) -- 03/27/2012 -- As the broadcast industry faces up to the challenge of delivering multiplatform content and high definition (HD) video to consumers, United -- part of the Euro Media Group (EMG) and a full-service company providing facilities, technical and creative support for multimedia audiovisual productions -- has turned to Brocade(NASDAQ: BRCD) to deliver an end-to-end data center networking solution based on Ethernet fabric technology and its 10 Gigabit Ethernet (GbE) core routing platform. 

The new deployment will provide the performance, elasticity and resilience needed to support higher traffic volumes and daily data volumes in its video production environment that are approaching 16 terabytes. The Brocade^® network will also reduce operational cost and complexity for United's IT department while providing a seamless, cost-effective path for high-density deployment of 100 GbE technology.

United provides onsite broadcast facilities for large sporting events such as the FIFA World Cup. It also manages more than 45 percent of all Dutch TV productions and works with international broadcasters such as NBC, Warner and ESPN by providing post-production services that include audio-visual rendering and trans-coding for multiplatform delivery (such as video on demand). 

Confronted with the challenge of managing multiple data feeds for various clients -- all demanding secure access/delivery of content -- United looked to significantly update and simplify its networking architecture to improve service levels to its customers.

"In our line of work, managing huge data volumes is nothing new. However, over the past two years it had become all too apparent that our disparate IT environment was no longer fit for our constantly evolving business needs. Coming at the same time as a planned move to a new facility by consolidating four buildings into one, we knew that the time was right to make a wholesale change to our data center network, radically improve performance, and also take an innovative approach to its design," said Marc Ruesen, manager of Business Development at United.

Specifically, United turned to Brocade VCS™ technology and the Brocade VDX™ 6720 Data Center Switches, part of thegrowing Brocade VDX product family as well as the primary building blocks for Ethernet fabrics that have revolutionized the design of Layer 2 networks inside of data centers. Brocade Ethernet fabrics are designed to improve network utilization, maximize application availability, increase scalability and dramatically simplify network architectures in highly virtualized data centers. 

At the network core, Brocade MLXe Series core routers provide the breakthrough 10 GbE performance and scalability to support the firm's rising application traffic demands and deliver reliable services using less hardware -- vastly improving operational efficiency and driving down capital cost. Additionally, the Brocade MLXe provides a seamless, cost-effective path for high-density deployment of 100 GbE technology.

The Ethernet fabric and MLXe deployment are elements of a holistic network upgrade that includes the following Brocade product lines:

• Brocade NetIron® CER 2000 Series routers will be deployed to deliver high-performance Ethernet edge routing and MPLS applications, and by providing enhanced scalability and flexibility, meet the dynamic needs for higher bandwidth services.
• Brocade FCX Series, Brocade FastIron® SX Series and Brocade FastIron WS Series switches, along with Brocade ServerIron® ADX Series application delivery switches, will be rolled out across the environment in conjunction withBrocade Mobility Access Points and Controllers to form a campus-wide deployment.
• Brocade Converged Network Adapters (CNAs) enable transport over a 10 GbE connection through Data Center Bridging (DCB) and Fibre Channel over Ethernet (FCoE) protocols, providing best-in-class LAN connectivity and I/O consolidation to reduce cost and complexity.
• Brocade Network Advisor provides end-to-end visibility across different network types through a seamless and unified user experience

"This was an ambitious project, but one that I am delighted to have taken on. Having used Brocade SAN solutions in the data center for many years, we knew that Brocade offered class-leading performance. The new Ethernet fabric-based environment gives us a far stronger proposition to take to market as we have the performance and flexibility to deal with anything our clients ask of us," added Ruesen.

Alberto Soto, Vice President EMEA at Brocade, commented, "Through our data center networking and Ethernet fabric solutions, we are delivering platforms that are unparalleled in today's market. In the media industry, demand will only grow. It is a huge advantage to have an environment that offers seamless scalability and performance without requiring complicated management protocols. United has found such a solution with Brocade."

VideoUnited on why it deployed Brocade Ethernet Fabric technology:
http://www.youtube.com/watch?v=2-C_3iwNYRo&list=UU42yfEDgSbHZm0EKYsb0oIg&index=15&feature=plpp_video

About Brocade Data Center Networking SolutionsNetwork architects are now looking for ways to build more powerful, flatter networks that can support higher traffic loads and increased east-to-west traffic in virtualized environments, all while avoiding network congestion. Collapsing network layers also reduces complexity, which lowers overhead costs and reduces risk. This type of design, however, requires high-density, high-bandwidth network components that deliver full wire-speed connectivity. With Ethernet fabric technology and the industry's most powerful routers for enterprise data centers, Brocade can help organizations build flatter, simpler networks today -- and at measurably lower cost than the competition.

About Brocade 10 and 100 GbE Routing SolutionsLeading-edge services such as HD video streaming, cloud services and mobile broadband have significantly altered network traffic behavior. Instead of localized flows with occasional bursts, traffic flows are more collaborative over geographical distances and they last longer. These new traffic patterns consume enormous amounts of network capacity and add a greater degree of complexity to network operations. Brocade 10 and 100 GbE routing solutions deliver scalability, performance, operational simplicity and cost-effectiveness to not only solve these challenges, but also help customers seize this opportunity and generate more business.

For more information, please visit www.brocade.com

About BrocadeBrocade (NASDAQ: BRCD) networking solutions help the world's leading organizations transition smoothly to a world where applications and information reside anywhere. (www.brocade.com)

© 2012 Brocade Communications Systems, Inc. All Rights Reserved.

IBM and Hydro One Team to Improve the Power Grid in Ontario

Smarter technologies to be tested on Hydro One's distribution power grid

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ARMONK, N.Y. and TORONTO - 27 Mar 2012: IBM (NYSE: IBM) and its Business Partner Telvent announced that they have been selected by Hydro One, the largest distributor of electricity in Ontario (Canada), for a new smart grid project that will help transform the province's electrical system. Together, the companies will run simulations and tests to determine the smart grid technologies that have the potential to improve power efficiency and reliability.

Installed in the 1950s, many components of Ontario's current electricity distribution system have reached the end of their service life. More recently, technological advancements, provincial governmental policy, market forces and increased environmental awareness have added pressure to the demands on Ontario's electricity distribution system.

"As equipment on our distribution system ages, it needs to be replaced. This creates an opportunity to create a world-class network with new, intelligent and sophisticated technologies to meet the changing needs of our customers," Rick Stevens, Vice President, Asset Management, Hydro One. "Our collaboration with IBM and Telvent will help Hydro One assess the next generation of distribution equipment and make the right choices for our customers looking for more reliable electricity, particularly in rural areas."

The Advanced Distribution System (ADS) project will help the utility identify and assess equipment, test new delivery models for electricity, validate the costs and benefits anticipated with a new smart grid and recommend changes to cost effectively modernize Ontario's distribution system.

The project intends to enable an increased amount of Distributed Generation into the grid as well as help increase the reliability of the current distribution system and improve outage management during large scale situations. By taking advantage of the insights gained from new data sources based on analytics, Hydro One will be able to optimize energy utilization and management for greater efficiency while accommodating consumer demand.

"Utilities around the world are investigating new smart grid technologies to help solve complex challenges caused by an aging infrastructure and increasing demand," said Guido Bartels, General Manager of IBM's Energy & Utilities Industry and Chairman of the Global Smart Grid Federation. "Together with Hydro One, we are paving the way for transformation by testing new sophisticated monitoring and control technologies that will enable the integration of renewable energy in the distribution grid while improving its reliability and responsiveness, and ensuring customer satisfaction. This will prepare Hydro One and the province of Ontario for further growth and deliver more affordable and reliable renewable energy for Ontarians."

As the overall system integrator, IBM will provide expertise in smart grid technologies, planning and implementation to oversee the reliability of the network solution. Hydro One will use the Advanced Distribution Management System (ADMS), from Telvent, a real-time solution that will provide complete functionality for planning, operation and analysis of its distribution system. This will allow Hydro One to more accurately manage and plan their grid investments.

According to Telvent's Chairman and CEO, Ignacio Gonzalez, "In addition to the ADMS solution, Hydro One will benefit from the strategic collaboration between Telvent and IBM. Over the years, we have provided solutions to several large utilities to help make mid-project technology adjustments while increasing the speed of the solution development."

The project is in line with the requirements of Ontario's Green Energy and Green Economy 2009 Act ("GEGEA"), which fosters the growth of renewable and cleaner sources of energy while promoting a greener economy.

About Hydro One Hydro One provides services to 1.2 million residents of Ontario with the vast majority of its rural customers in low-density areas. Hydro One is the largest distributor of electricity with about 120,000 km of distribution lines over a rural service territory of about 640,000 square kilometers covering 75% of the province.

About IBM

IBM is involved in more than 150 smart grid engagements around the world, in both mature and emerging markets. IBM is the founding member of the Global Intelligent Utility Network Coalition, a unique collaboration of utilities from around the globe who are working to accelerate the use of smart grid technologies and move the industry forward through its most challenging transformation. More about IBM's vision to bring a new level of intelligence to how the world works—how every person, business, organization, government, natural system, and man-made system interacts, can be found here: http://www.ibm.com/smarterplanet. 

For more information about Smarter Energy at IBM, please visit:www.ibm.com/press/smarterenergy. Follow us on Twitter and LinkedIn.

News Release from Hewlett Packard - RACC

Press Release : March 08, 2012

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HP to Manage Information Systems for Spain’s Royal Automobile Club of Cataluña

Country’s largest automobile club to boost quality of services offered to members

Topics:Technology and Innovation

BARCELONA, Spain -- Hewlett-Packard s.l. today announced that the Royal Automobile Club of Cataluña (RACC) has signed a five-year agreement for HP Enterprise Services to manage its applications.

Under the terms of the agreement, HP will help the RACC improve efficiency and productivity by transforming the way the organization delivers, manages and measures its IT applications.

The RACC is the largest automobile club in Spain, providing emergency breakdown support to more than 1 million members annually. The organization has 2,000 professionals; a fleet of 2,500 vehicles, aircraft and medical helicopters; and a phone service that remains open 24/7.

HP was selected for its high level of service and quality, which reflects the RACC’s commitment to excellence in the services provided to its members.

”This agreement allows the RACC to increase the quality of its services by maximizing flexibility and adaptability to any potential changes in activity, while improving access to the latest innovations in the technology market,” said Josep Mateu, general manager, RACC.

“The RACC´s membership, insurance, member support and mobile telephony systems use different applications,” said Albert Reichardt, director, Corporate Support, RACC. “HP Enterprise Services will provide our IT team with deeper insight into these applications so we can improve management, optimize costs and drive change within the organization.”

Application-level visibility will improve the RACC’s efficiency as well as the service it provides to its customers. Additionally, it will enable the RACC to align applications spending with business priorities while reinvesting the resulting savings in strategic initiatives and growth.

“In today’s world of instant expectations, an enterprise’s future success depends on optimally managing applications so that IT investments can be shifted from maintenance to innovation,” said Ed Quinn, vice president, Worldwide Applications Development and Management Services, HP. “HP will help increase the RACC’s business agility, optimize application performance and boost productivity.”

To learn more, attend HP’s premier client event, HP Discover, which takes place June 4-7 in Las Vegas.

News Release from EMC - Documentum xCP

Global Financial Services Firm Increases Capacity 35% With EMC Documentum xCP

Viteos Capital Market Services Ltd. Automates Business Processes to Achieve Global Compliance and Gain Competitive Advantage

HOPKINTON, Mass. - March 7, 2012

EMC Corporation (NYSE: EMC) today announced that Viteos Capital Market Services Ltd. has significantly improved operational efficiency, achieved global industry compliance, reduced customer onboarding time, and expanded its business, gaining a 35% increase in transaction capacity by deploying EMC® Documentum® xCP, an integrated platform for building dynamic business solutions and an action engine for Big Data.

Customer Benefits:

• Increased Efficiency and Capacity by 35% — As a result of deploying Documentum xCP, Viteos enhanced efficiency and capacity by automating its organizational processes to reduce paperwork and errors. Time to onboard new clients has decreased from months to weeks.
• Achieved Global Industry Compliance — Automated enforcement of policies, process repeatability, and full audit trails enabled Viteos to reduce risk and achieve both regulatory and legal compliance in each country in which the company operates.
• Significant Cost Savings via Paperless Environment — Viteos dramatically reduced operational costs by employing Web-based access and eliminating paper-based processes resulting in dramatic cost reductions, improved worker productivity, better decision making, and enhanced service levels across its global clients.

Customer Challenges and Solution:

Viteos Capital Market Services is a global fund administrator and operational outsourcing service provider to the alternative investment community, offering tailored solutions for hedge funds and institutional investors. With a global delivery model combining real-time technology with 24x7 operations worldwide, Viteos required a more robust and scalable information management infrastructure that would support its growing business, and extend its existing Microsoft SharePoint interface without disrupting its current users.

Viteos began working with EMC as part of a project aimed at improving operational growth, meeting regulatory compliance, and increasing efficiency. Viteos selected Documentum xCP as the back-end document repository and leveraged its existing SharePoint deployment as the front-end user interface providing transparency to its customers while saving time and costs associated with training.

Using Documentum xCP, Viteos was able to establish a standardized platform, which included EMC® Captiva® for integrated enterprise capture, business process management (BPM), and document management, along with a broad feature set, enabling the company to address applications and processes in every area of the business. Tasks that were once tedious and error-prone are now automated and seamless. The solution, which is fully compliant with industry and legal regulations, also includes VMware for virtualization, reducing data center power and the number of physical servers.

Viteos has received several accolades for its business transformation achievements with the most recent recognition by Workflow Management Coalition and BPM.com. Viteos was selected as a finalist in the 2011 Global Awards for Excellence in BPM and Workflow for implementing an innovative business process solution to meet strategic business objectives.

Customer Quote:

K.B. Venkataramanan, senior vice president and CIO of Viteos

"We were outgrowing our previous infrastructure and needed a solution that could automate repeatable manual processes, reduce paperwork, meet compliance standards, scale up or down to meet changing business environments – all while keeping costs down. Not only have we met all our goals with Documentum xCP, we have grown our business by 15 percent year over year."

Executive Quote:

Rohit Ghai, Vice President and General Manager, Content and Case Management Group, EMC Information Intelligence Group

"EMC is pleased to work with Viteos to transform their operations. The financial services market is a key vertical market for us, as compliance, operational efficiency and delivering optimal customer service are key requirements. Global brands around the world rely on the EMC Documentum brand for meeting those and a variety of other needs. Increasing business transactions 35% and growing 15% year over year are impressive accomplishments; we're thrilled to play a part in the success at Viteos."

Additional Resources

• Learn more about EMC Documentum xCP.
• Learn more about EMC Captiva.
• Join the EMC Documentum communities on Twitter, Facebook, YouTube, SlideShare, the EMC Community Network
• Join the EMC Captiva communities on Twitter, Facebook, YouTube and SlideShare

News Release from Dell - Improve IT Efficiency

Dell Helps Insteel Industries, Inc. Improve IT Efficiency While Reducing Costs

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Date : 3/7/2012

Round Rock, Texas

• Manufacturing company chooses Dell and Dell Services for solutions from the desktop to the data center
• Dell enables Insteel Industries, Inc. to increase IT flexibility and agility, allowing for a rapid, two-business-day systems transition during an acquisition
• Insteel moves from RISC architecture to Dell x86 standardized platforms

Dell is enabling Insteel Industries, Inc., one of the largest U.S. manufacturers of steel wire reinforcing products for concrete reinforcing, to drive IT efficiency while providing a flexible infrastructure that can adapt quickly to immediate and changing demands. By implementing Dell solutions and services, Insteel increased manageability and reliability across its data centers, and will save more than $70,000 on maintenance costs by replacing aging equipment with new servers.

Insteel relies on technology solutions in the manufacture of its products 24 hours a day, seven days a week. Faced with a client refresh cycle and integration of a recent acquisition, the company selected Dell to help drive technology standardization across its nine manufacturing facilities to have better control over manageability and reliability of IT assets.

The infrastructure consists of Dell™ PowerEdge™ servers, Dell PowerVault™ Storage, Dell Latitude™ laptops, Dell OptiPlex™ desktops and is complemented with deployment processes and onsite support from Dell Services.

Keeping facilities running 24/7
Viewing technology as delivering a competitive advantage, Insteel relies on Dell PowerEdge servers in all of its locations. The company deployed Dell PowerVault MD storage arrays and terminal servers to support flexible computing on the plant floor with easily expandable and high-performance infrastructure. Dell is also helping Insteel save time and increase efficiency as it transitions to Windows Server 2008r2. With new virtualized architecture, Insteel does not have to deploy new hardware as it moves off the Windows Server 2003 platform.

To support its ERP system, the company is transitioning from using PA-RISC platforms to Dell PowerEdge servers. This transition is expected to save the company about $70,000 on hardware maintenance costs over five years.

Insteel relies on Dell ProSupport™ for onsite service for its servers, desktops and laptops, helping to ensure mission-critical uptime in its plants. 

Maintaining remote client management
At the close of a recent acquisition, Insteel needed to bring new employees onto its network immediately. Through the Dell Ships Fast program, the company received Latitude laptops within 48 hours. Insteel then configured the systems, sent them out and created a mobile command post at each acquired facility. The acquisition closed on a Friday and by Monday each mobile command post was connected to Insteel’s network with its products shipped out of the company’s ERP system day one after the acquisition.

For the hardware refresh in the facilities, Insteel needed PCs with a small form factor due to limited space. After evaluating several options, the company selected Dell OptiPlex small form factor desktops. The OptiPlex desktops also offered the robust remote management capabilities Insteel required, enabling IT staff to resolve issues by remotely controlling client machines in multiple locations.

To accelerate deployment of the desktops, Insteel engaged Dell Deployment Services and used Dell Factory Image Load. The OptiPlex desktops were preconfigured with the company’s image, which saved 30 minutes of configuration time for each system. Dell Deployment Services managed the onsite installation of new PCs, enabling Insteel to get a complete facility up and running in eight to 12 hours. As a result, the company rolled out more than 80 Dell OptiPlex PCs in a four-week period and avoided having to add additional IT staff.

Quotes
“We look for a technology provider who can pretty much bring the complete solution to the table all at one time, and Dell was the natural choice for the business. The simpler we can keep our environment, the more easily our small staff can deploy packages, do operating system upgrades and troubleshoot problems. IT management is simplified and we feel like that gives us a competitive edge.” - Mark Coleman, Manager of Systems and Database Administration, Insteel Wire Products

“Our work with Insteel Industries is a true example of an end-to-end partnership,” said Bill Popp, Dell’s vice president of Manufacturing Sales. “From servers to storage, laptops to desktops and Dell Services at every point in between, our work with Insteel shows that making improvements throughout the entire IT infrastructure of a manufacturer can produce even greater results around efficiency and cost-savings. We have the expertise, solutions and hardware available to help at every step of a transition, which helped Insteel’s recent acquisition process take place faster and at a lower cost.”

“With a large scale deployment of several technologies as well as the integration of new employees from an acquisition, it could have been easy for a slight misstep to create major disruptions for Insteel,” said Doug Schmitt, vice president, Dell Services. “Dell Services provided deployment services and expertise to lower costs, avoid downtime and reduce installation times. Our onsite support helped ensure production was up throughout the transition and continues on an ongoing basis.”