Press release:

CUSTOMER SUCCESS: Wilbur-Ellis Improves Business Performance with BMC FootPrints

BMC solution leads to better decision-making and improved time management

SAN FRANCISCO, October 25, 2012 – A leading global marketer and distributor of agricultural products, Wilbur-Ellis, wrestled with cumbersome IT management processes that hurt employee productivity and business performance. Specifically, the company needed a new solution to manage its IT assets and verify they were running authorized software.

The company selected the BMC FootPrints solution from BMC Software (NASDAQ:BMC) to achieve this goal.

“The financial management capability in FootPrints makes reconciling the locations of our devices much easier, and the depreciation function helps us align costs with budgets in each of our locations,” said Rick Cahoon, director of enterprise support at Wilbur-Ellis.

The Challenge 

Wilbur-Ellis needed to manage multiple back office solutions from different vendors with a single, unified solution that would provide a 360-degree view of assets, while automating tasks to improve efficiency.

The Solution 

The company implemented the BMC FootPrints solution with a comprehensive financial asset management component to coordinate and harmonize disparate software solutions across multiple business functions. It offered automated procedures such as software upgrades, tracking and retirement, and included a financial component to enhance decision-making.   

Benefits

Wilbur-Ellis experienced a number of benefits including:

• Improved decision making and cost-savings through integrated asset management
• Better time management and higher IT staff efficiency resulting from automation
• Improved asset tracking and monitoring to protect the company from license-related legal issues

For more information about Wilbur-Ellis’ implementation and the BMC FootPrints solution, please:

Read the full Wilbur-Ellis case study

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