Avid online shoppers have raised the bar on what it takes for a retailer to stay competitive. Consumers want advanced mobile features, flexible shipping options and hassle-free returns.
Today, UPS (NYSE: UPS), a global leader in logistics and transportation services, andcomScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, released the fourthUPS Pulse of the Online Shopper™ U.S. study revealing changes in consumer shopping preferences and buying behavior.
UPS Online Shopping Study: Empowered Consumers Changing the Future of Retail - UPS Pressroom
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