When your business receives a complaint through the Better Business Bureau, it can really harm your reputation. Complaints are not only publicly available, but they also impact your overall rating.
It’s an issue that affects a lot of businesses. In 2013, Better Business Bureaus in the U.S. and Canada handled 918,695 complaints. The Akron, OH branch alone processes about 4,500 complaints annually.
How to Handle a BBB Complaint Against Your Company
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