Sallyann Johnson considers herself a pretty savvy health care consumer. When she fell and injured her hands and wrists, she didn't head for an expensive emergency room, choosing an urgent care clinic near her Milwaukee home instead.
Before seeking treatment, she asked the key question: Did the center accept her insurance? Yes, Johnson was assured, both on the phone and then again when she arrived at the clinic.
Surprise! That urgent care center may send you a big bill - Jul. 21, 2015
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