Can you get Millennial employees to work in customer service roles? If you’ve swallowed the conventional wisdom about this generation — that they’re entitled, spoiled and hard to work with — you may think there’s no way you could convince them to take a “lowly” entry-level customer service role. But the conventional wisdom about Millennial workers is far from true. Here are three things you really need to know about Millennials to attract more of them to customer service jobs.
3 Tips for Hiring Millennials to Work in Customer Service
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