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Wednesday, December 17, 2014

Harvard Professor Hassles Mom and Pop Over $4 Overcharge

What happens when you overcharge a Harvard Business School professor for Chinese food? Ran Duan, manager of the Baldwin Bar inside the Sichuan Garden, a mom and pop Chinese restaurant, recently discovered the unpleasant answer.
Ben Edelman, an associate professor at Harvard, ordered from the local restaurant. But upon delivery, he found that the prices of items on the website were all about one dollar less than what he had paid. The total overcharge by his reckoning was $4.  He immediately contacted the owners, pointing out the issue.


Harvard Professor Hassles Mom and Pop Over $4 Overcharge

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