Nearly One Fourth of Customer Complaints Aren't Due to Bad Service but to Rudeness

No matter how hard you try to avoid it, you’re going to hear customer complaints about your small business.

This idea is right up there with death and taxes, really. But according to GetFiveStars.com, an overwhelming majority of these complaints can be avoided. New data from the company that’s created a customer feedback platform that encourages you to seek out reviews shows that about 67 percent of all customer complaints should never really happen.

Nearly One Fourth of Customer Complaints Aren't Due to Bad Service but to Rudeness