Samsung just can’t seem to get it right. The tech giant has already experienced a huge PR nightmare due to some of its Galaxy Note 7 phones overheating and even catching fire. But the problems haven’t stopped there.
Originally, Samsung claimed that the battery supplier was to blame for the overheating. But since the company switched suppliers, the overheating hasn’t stopped. And even some of the replacement phones that Samsung sent out after the recall have caught fire. This has caused some major stores and companies, including AT&T, T-Mobile and Verizon to stop replacing the Note 7 phones.
Samsung's PR Nightmare is a Reminder to All Businesses - Address Problems and Be Transparent (Watch)
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