UnitedHealthcare Vision and Dental Plans Each Rank Highest in Customer Satisfaction in J.D. Power Study

From UnitedHealth Group:

UnitedHealthcare Vision and Dental Plans Each Rank Highest in Customer Satisfaction in J.D. Power Study

MINNETONKA, Minn. (Nov. 24, 2014) — 

UnitedHealthcare Vision and Dental plans each rank highest in customer satisfaction among the nation’s vision and dental plan providers, according to the J.D. Power 2014 Vision Plan And Dental Plan Satisfaction Report^SM.

The report is based on responses from more than 5,600 vision and dental plan participants nationwide, measuring member satisfaction based on five key factors: coverage, cost, communication, customer service and reimbursement.

UnitedHealthcare’s cumulative score of 732 for vision was the highest of the plans analyzed, marking the second consecutive year UnitedHealthcare received the top score. UnitedHealthcare’s cumulative score of 753 for dental was the highest in the dental plan group. More information about the report is available online here.

“Every employer and community we serve has unique health care needs. UnitedHealthcare’s local-market focus and national resources enable us to meet the oral and visual health needs and enhance the well-being of the more than 20 million people enrolled in UnitedHealthcare vision and dental plans,” said Philip Kaufman, president, UnitedHealthcare Specialty Benefits. “We are grateful for this recognition from the plan participants whom we serve.”

UnitedHealthcare continues to invest in customer service enhancements and innovative new programs to help people live healthier lives. One example is UnitedHealthcare’s Bridge2Health^® program, which supports patients and health care professionals with information, decisions and outcomes for consumers with dental and vision plans that are integrated with medical benefits. More than 385 companies representing more than 5.3 million plan participants have already selected an integrated approach for their UnitedHealthcare vision and dental benefits with their medical benefits to help create healthier employees, lower health care costs and increase productivity.

Consumers have also benefited from UnitedHealthcare’s vision and dental plan designs, which often feature low out-of-pocket costs, easy-to-use web resources and integrated benefit administration.

“The growing popularity among employers and consumers of voluntary benefits, including vision, dental and financial protection plans, makes the delivery of great products at a fair price and supported by strong customer service an important focus toward helping promote better health and wellness among the people and organizations we serve,” Kaufman said.

About J.D. Power
J.D. Power is a global marketing information services company providing performance improvement, social media and customer satisfaction insights and solutions. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. Headquartered in Westlake Village, Calif., J.D. Power has offices in North America, Europe and Asia Pacific. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power is a business unit of McGraw-Hill Financial.

About UnitedHealthcare
UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full spectrum of health benefit programs for individuals, employers, military service members, retirees and their families, and Medicare and Medicaid beneficiaries, and contracts directly with more than 800,000 physicians and care professionals, and 6,000 hospitals and other care facilities nationwide. Globally, UnitedHealthcare serves 45 million people in health benefits and is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified Fortune 50 health and well-being company. For more information, visit UnitedHealthcare at www.uhc.com or follow @myUHC on Twitter.

  

UnitedHealth Group Receives 2014 “Best Corporate Steward” Award from U.S. Chamber of Commerce Foundation’s Corporate Citizenship Center

From UnitedHealth Group:

UnitedHealth Group Receives 2014 “Best Corporate Steward” Award from U.S. Chamber of Commerce Foundation’s Corporate Citizenship Center

• UnitedHealth Group honored for its commitment to community health, volunteerism and the future health workforce
• The Corporate Citizenship Awards honor businesses for their significant positive impacts in communities around the world

MINNETONKA, Minn. (Nov. 21, 2014) — 

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UnitedHealth Group (NYSE: UNH) has received the 2014 “Best Corporate Steward – Large Business” award from the U.S. Chamber of Commerce Foundation’s Corporate Citizenship Center.  The awards program honors businesses for their significant positive impacts in communities around the world.

UnitedHealth Group was recognized for its innovative social responsibility initiatives that align business priorities, corporate giving, the skills and talents of its people and the work they do to meet the health and wellness needs of communities across the country, in three key areas:

• Transforming Health with Communities: Identifying meaningful partnerships and initiatives that lead to improved access to care, better health outcomes and healthier communities;
• Volunteerism: Support and encouragement for corporate volunteerism, within the company and as an important component of social responsibility, including research like the Doing Good is Good for You: 2013 Health and Volunteering Study that revealed the health and business benefits of volunteering.
• Future Health Workforce: Programs, including United Health Foundation’s Diverse Scholars Initiative, support UnitedHealth Group’s commitment to improve the health care system by increasing the number of health professionals, including those from multicultural backgrounds. Since 2007, United Health Foundation has awarded more than $11 million in scholarships to students across the country. 

“A corporate steward realizes that ‘doing good’ is right for society and right for their business,” said Marc DeCourcey, Executive Director of the U.S. Chamber of Commerce Foundation Corporate Citizenship Center. “UnitedHealth Group’s dedication to community health, creating a healthier workforce, and improving community wellbeing is truly admirable.”    

“We are honored to receive the U.S. Chamber of Commerce’s Best Corporate Steward – Large Business award,” said Jeff Alter, CEO, UnitedHealthcare Commercial Group, who accepted the award on the company’s behalf. “UnitedHealth Group has a clear vision of how we can leverage philanthropy, business innovation and volunteerism to make a real difference. Plus, our employees are passionate, engaged and dedicated to helping build healthier communities through their work and all they do outside of work. They made this award possible.”

The 2014 Citizens Awards ceremony took place at the U.S. Chamber of Commerce in Washington, D.C. More information on this year’s winners is available on the Chamber Foundation’s website.

About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a diversified health and well-being company dedicated to helping people live healthier lives and making health care work better. UnitedHealth Group offers a broad spectrum of products and services through two distinct platforms: UnitedHealthcare, which provides health care coverage and benefits services; and Optum, which provides information and technology-enabled health services. Through its businesses, UnitedHealth Group serves more than 85 million people worldwide. For more information, visit UnitedHealth Group at www.unitedhealthgroup.com or follow @UnitedHealthGrp on Twitter.