Today’s savvy, tech-driven customers have taken complete control of how they select products and services they end up buying. In most cases, they have made their decision before they talk to the vendor they choose. Which means many sales people are being shut out of the decision making process altogether.
Nikolaus Kimla, sales process expert and Founder of Pipeliner CRM, shares his thoughts on the changing role of the sales professional in today’s consumer climate, how sales people can better align their sales process with how consumers are buying today, and the role sales technology should play to help them stay connected with buyers over the long haul.
Sales is About Process & People Not Data Mgmt
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.