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Showing posts with label citizenship. Show all posts
Showing posts with label citizenship. Show all posts

Monday, March 19, 2012

Rapid Adoption of Microsoft Dynamics Continues Across U.S. Government, Education and Health Organizations

News Press Release
Rapid Adoption of Microsoft Dynamics Continues Across U.S. Government, Education and Health Organizations
New customers turn to Microsoft Dynamics to reduce operating costs, boost efficiency and improve citizen service delivery.
HOUSTON — March 19, 2012 — At Convergence 2012 today Microsoft Corp. announced 11 new Microsoft Dynamics customers from across the government, education and healthcare markets. These customers, including the United States Citizenship and Immigration Services (USCIS), the Louisiana State University (LSU) AgCenter, and the Los Angeles County Department of Public Health, join more than 1,000 public-sector organizations across every state in the U.S. that have adopted Microsoft Dynamics ERP and Microsoft Dynamics CRM to drive transformative cost savings and efficiencies.
“Government, education and healthcare organizations are facing increasing constituent demand for services in the face of harsh budget realities,” said Amir Capriles, senior director, Dynamics U.S. Public Sector at Microsoft. “Given these common challenges, our public-sector customers are turning to Microsoft Dynamics offerings to maximize resources and make more effective use of mission-critical data.”
Microsoft Dynamics capabilities serve a range of needs unique to the government, education and healthcare industries, from finance and human resources applications to information management tools designed to help streamline social services delivery, grants management, student recruitment, telemedicine and many other public-sector missions. The Microsoft Dynamics platform also allows organizations to realize these benefits using familiar, easy-to-use tools, equipped with interoperable collaboration assets that improve communications with colleagues, students, customers and constituents.
The following public-sector organizations have recently implemented Microsoft Dynamics solutions for cost and efficiency benefits:
Government and Healthcare
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Orange County Sheriff’s Department. Focusing on the proactive career development of their sworn officers, the Orange County Sheriff’s Department in California has secured Microsoft Dynamics CRM 2011 to develop a commendations and complaints tracking solution. Microsoft Dynamics CRM 2011 is enabling sheriff personnel to effectively capture and respond to both commendations and complaints received as part of the Personnel history Index initiative within the department.
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Riverside County Economic Development Agency. In an effort to reduce ongoing system maintenance costs, the agency is leveraging Microsoft Dynamics CRM 2011 to deliver a facilities management solution. The solution will manage all county buildings and will enable county employees to submit service request tickets that will be routed to the appropriate technicians based on service areas and skillsets to help ensure that requests are handled properly and according to county standards.
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Sound Transit. Created to provide safe and reliable bus and train service in the Puget Sound area, Sound Transit selected Microsoft Dynamics CRM Online to manage its customer service, community outreach and communications activities. Microsoft Dynamics CRM Online enables Sound Transit to leverage existing cloud investments and will effectively track information about customers and projects to help ensure all members of the organization are informed about customer interactions.
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Bureau of Indian Affairs. With Microsoft Dynamics CRM, social workers at the Bureau of Indian Affairs will be able to deliver programs more effectively than before in some of the most isolated and economically depressed areas of the United States. The impact goes far beyond business efficiency to deliver an enhanced welfare and benefits program experience.
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USCIS. Microsoft Dynamics CRM was selected as the platform to modernize USCIS due to its flexibility and rapid time-to-value, which is critical to the success of the USCIS’s immigration verification program. The overall USCIS strategy leverages information, talent, process and technology to understand, better serve and manage the verification program’s constituents. Microsoft Dynamics CRM is a critical component to making the program successful.
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California Department of Financial Institutions. By deploying a cloud-based solution running on Microsoft Dynamics CRM, the California Department of Financial Institutions can now provide greater focus on serving the constituents in California with its public records tracker. Using Microsoft Dynamics CRM, many processes have been streamlined and the department has become a much more productive organization than before. Staff members are very confident that they are able to complete their work more efficiently.
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Illinois Department of Corrections (IDOC). The IDOC leverages Microsoft Dynamics CRM as an enterprise offender management solution to provide a comprehensive, cost-effective set of tools and technologies to help improve coordination and management of information and services within the department. The solution is built on existing investments and provides a connected, scalable platform to combine data from multiple sources and create an electronic master file to provide a single, departmentwide view of inmates.
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Los Angeles County Department of Public Health. The county has implemented Microsoft Dynamics CRM and configured the solution to meet the needs of vehicle inspection, nurse workload and communicable disease tracking, as well as the labeling of prescriptions. With Microsoft Dynamics CRM it now takes nurses only two days to learn the system versus the six months that it used to take. The result has sharply increased productivity and the county’s ability to rapidly deliver care. With the built-in audit trails in Microsoft Dynamics CRM, the department can capture a record of every instance someone looks at or changes a patient case record, which helps the county easily comply with HIPAA.
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New York State Office For People With Developmental Disabilities (OPWDD). OPWDD’s new case management solution, built on Microsoft Dynamics CRM and in partnership with Mid-America Consulting Group, allows people with disabilities and their families to be more proactive in their service decisions by creating an electronic record for private and public-sector agencies to share case-specific information in real time. The ability to link directly into legacy systems and leverage existing platforms is significant in integrating information from both old and new systems. In addition to the ability to support better decisions about services that people need, the solution improves business practices with enhanced audit and accounting abilities. The solution is a critical component in transforming the way the department conducts business.
Education
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LSU AgCenter. The LSU AgCenter, tasked with providing citizens with research-based educational information on agriculture, wanted an easier and more efficient way to report on business practices and help demonstrate compliance with government requirements. In addition, the university needed a lower-cost, less burdensome solution to assess the effectiveness of its outreach programs. To address this challenge, the LSU AgCenter deployed Microsoft Dynamics CRM and tailored the solution to the needs of its outreach programs. Now, with one system in place, the LSU AgCenter has eased government reporting, providing reports on an as-needed basis; improved business insight; and eased its development and IT support requirements.
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National Heritage Academies. National Heritage Academies is making significant progress in helping children fulfill their promise and potential. At the foundation of that progress is Microsoft Dynamics CRM. National Heritage Academies is now better able to foster more meaningful, substantive conversations around ways to enhance student learning experiences. Using Microsoft Dynamics CRM, the organization is using data to track teacher activities and performance, resulting in analyses that help guide the future performance of teachers and programs. Its process now has a platform to change the analysis from a qualitative, subjective evaluation to relevant, actionable insights. With this information, National Heritage Academies is achieving a higher level of accountability, linking all its activities directly to student achievement.
More information about Microsoft Dynamics and how it can help organizations achieve their goals can be found by visiting the dedicated solution websites for government, education and healthcareorganizations.

Tuesday, March 13, 2012

News Release from Cisco - Online Platforms

Online Platforms Link Impact Investors and Triple Bottom Line Companies

Social stock exchanges and match-making services aim to address a gap in a growing market.

Anne Field
March 12 , 2012
On the one hand, there's a burgeoning interest in a brand-new asset class. Called impact investing, it focuses on for-profit companies with a social mission. Enterprises from J.P. Morgan Chase to the Rockefeller Foundation , which estimate the market could grow to as much as $1 trillion over the next 10 years, have been trying to develop the area for several years now. And, by some accounts, there are thousands of so-called double- and- triple- bottom- line companies--businesses with a financial, social and /or environmental mission – – in operation worldwide.
On the other, however, matching impact investors with social enterprises – – another term for these companies – – is another matter entirely. There have been few effective platforms for linking up the two sides. (Social enterprises include anything from companies selling wind farm technology to organizations providing micro-finance to villagers in India.)
That is, until now. Recently, a growing number of efforts, from London to Singapore to New York, have sprung up to address that gap, many incorporating online systems into their platforms. "It's social technology for social change," says Adam Spence, founder of the Social Venture Exchange (SVX), a Toronto-based platform aiming to launch later this year. "Technology is the enabler."
For the moment, most of the activity is taking the form of online matchmaking services. Take SVX. It links via an online platform accredited investors with Ontario-based social enterprises of anywhere from $100,000-$25 million in revenues looking to raise $25,000-$10 million. To be included on the exchange, interested companies first have to go through an exhaustive vetting process that's largely done off-line to make sure they're not only viable enterprises, but also are the real McCoy, that is, companies with a serious social mission at their core. Then, they're listed on the platform, with the relevant information of interest to potential investors. After that, it functions much like any online dating service, according to Spence, with prospective investors reading over company profiles and then contacting them. Ultimately, transactions are conducted off-line.
That's only the beginning, according to Spence. With backing from TMX Group, which runs the Toronto Stock Exchange, among others, he aims ultimately to create a fully regulated public social stock market for Ontario for retail investors that would be conducted online. Getting to that point will take some time, according to Spence, due to both the technological complexity and the regulatory hurdles that need to be met. What's more, for now, most social enterprises are small. For a real public stock exchange to have legs, there needs to be a critical mass of companies large enough to be listed.
Similarly, another online marketplace for impact investors and companies, two-year-old New York-based Mission Markets, also aims to create a larger public exchange. To boost investor interest, according to CEO Sam Salman, they're engaged in an ambitious research project to collect data that, they feel, will prove how profitable social enterprises are compared to more conventional companies. But, down the line, they envision creating something even more ambitious: an online hub connected to social stock exchanges around the world, through which investors can get information about listed companies. Actual transaction orders would be made through a broker. "This would be an alternative trading system with many exchanges connected to an online information system," says cofounder Mike Van Patten.
Closer to becoming a reality is Impact Investment Exchange Asia , better known as IIX. It started about a year ago, when social entrepreneur Durreen Shahnaz launched a private online marketplace in Singapore with the intention of using it as a stepping stone to creating a public exchange. Called Impact Partners, so far it's raised $70 million of capital, listing 12 social enterprises with $5 million or under in revenues raising $1 million to $6 million , and "more than 100 in the pipeline," according to Shahnaz, and more than 120 investors. "It's allowed us to get our feet wet," she says.
But later this year, she plans to launch IIX as a public exchange through which actual trading will happen online. IIX is working with an exchange partner that has an already up and running platform it can leverage. Due to regulatory restrictions in Singapore, the exchange will be open only to accredited  investors initially. But, eventually, according to Shahnaz, once it's a proven concern, the platform will be opened up to the general public. Says Shahnaz: "This represents a fundamental step in a big, global movement."