Here is an interesting business idea: Stop being jerks to your customers, and you just might make a lot more money.
Irish low-cost airline Ryanair (RYAAY) did exactly that, and its growth is through the roof -- profits rose 37% to 1.1 billion euros ($1.2 billion) in the six months to the end of September. The number of passengers rose 13%.
Ryanair: It pays to be nice! - Nov. 2, 2015
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