Verizon Restores all Services Affected by Baltimore Train Derailment

Press release:

Verizon Restores all Services Affected by Baltimore Train Derailment

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BALTIMORE – August 22, 2012 –

Verizon has fully restored all services that were damaged by the train derailment west of Baltimore in Ellicott City on Tuesday (Aug. 21).

Services were operating normally shortly before 9 p.m. ET Tuesday, less than 24 hours after the derailment.
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, with more than 94 million retail customers nationwide.  Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries, including all of the Fortune 500.  A Dow 30 company with $111 billion in 2011 revenues, Verizon employs a diverse workforce of more than 188,000.  For more information, visit www.verizon.com.

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Train Derailment Outside of Baltimore Impacts Verizon Services; On-Site Restoration Begins

Press release:

Train Derailment Outside of Baltimore Impacts Verizon Services; On-Site Restoration Begins

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BALTIMORE – August 21, 2012 –

A train derailment west of Baltimore in Ellicott City early this morning (Aug. 21) has damaged Verizon facilities at the site of the accident.

Verizon has gained limited access to the derailment area and has placed a temporary fiber-optic cable to hasten restoral efforts. Verizon technicians have begun splicing the cable, and more services are beginning to operate normally.  The company earlier restored more than half of the affected services by rerouting network traffic to other facilities.

Verizon will work continuously until all services are up and running. 

As reported earlier, there is no impact on high-speed Internet (DSL) or FiOS services for consumers and small businesses. Wireless and 911 services are also not affected.  However, some Verizon customers in the area may have trouble completing local and long-distance calls, and services for some business and government customers may also be affected. 

Verizon will provide further updates by 10 a.m. ET, tomorrow (August 22).   

Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, with more than 94 million retail customers nationwide.  Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries, including all of the Fortune 500.  A Dow 30 company with $111 billion in 2011 revenues, Verizon employs a diverse workforce of more than 188,000.  For more information, visit www.verizon.com.

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Train Derailment Outside of Baltimore Impacts Verizon Services; 911, Wireless Services Not Affected

Press release:

Train Derailment Outside of Baltimore Impacts Verizon Services; 911, Wireless Services Not Affected

News Release ShareThis

BALTIMORE – August 21, 2012 –

A train derailment west of Baltimore in Ellicott City early this morning (Aug. 21) has damaged Verizon facilities at the site of the accident.

There is no impact on high-speed Internet (DSL) or FiOS services for consumers and small businesses. Wireless and 911 services are also not affected.  However, some Verizon customers in the area may have trouble completing local and long-distance calls, and services for some business and government customers may also be affected. 
Verizon has received approval from local authorities for its on-site restoration plan but still does not have access to the derailment area.  Verizon technicians are ready to access the damaged facilities when permission is given and will work in round-the-clock shifts until all services are restored.

The company has restored more than half of the affected services by rerouting network traffic to other facilities. 
Verizon will provide a further update by 5 p.m. ET today. 

Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, with more than 94 million retail customers nationwide.  Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries, including all of the Fortune 500.  A Dow 30 company with $111 billion in 2011 revenues, Verizon employs a diverse workforce of more than 188,000.  For more information, visit www.verizon.com.

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